Creative problem-solving is the process of developing a solution to a problem for which there is not pre-determined right answer. There are many parts to this process, all of which can be taught for mastery. Some of the steps are identification of the problem, exposure of the assumptions that underpin our understanding of the problem, generating solution needs, gathering necessary information needed to develop a solution, solution creation and communication.
Creative problem-solving is grounded in higher order thinking skills and synthesis of information rather than matching an answer to a problem that is given.
Creative problem-solving always requires creativity. Creativity is to be understood in this way as generating new - new perspective, new use of information, new combination of information. Creativity is the act of creating or developing.
One cannot be creative in solving a problem for which there is one well-known and expected right answer.
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